Dear Sir/Madam On Friday 30th April 2021, my Husband Dean Parsall placed an online order with your Braintree order, and they took the money twice. We ordered 1x All the Meats, 1x Chicken Poppers, 1x hot piri piri poppers, 1x cheesey jalepeno bites, 1x cheesy potato tos with bacon... What we received was 2x all the meats (Supposedly - we have a photo of the pizza and there is hardly any meat on it at all)... the second pizza had pineapple on which i am allergic too, so we would not have ordered that... the cheesy potato tots with bacon had 3 pieces (1 cm diameter) of bacon on it, and burnt cheese... We tried phoning hte store over 35 times as it took over an hour to be delivered, and the response we got was "phone head office"... and when the delivery guy turned up he just shrugged at us, as if we were us at fault for the delay in the pizza turning up ... When we sat down to eat the food it was disgusting and in the end we threw the potato tots away, the whole of the second pizza (which we did not order) as i am seriously allergic to pineapple, and we tried the all the meats pizza but it was disgusting and we ate about 4 slices ... the rest went in the bin. We have photo's of the disgusting food that was supposed to be "All the meats". I will not be using your braintree branch again -