29 May, 2019 → by ClaimboUser282066
royalties not received
1
I have published 3 books with outskirts press and have received one royalty check more than a year ago. However, when I check my author page with them, they say they have paid me completely for every book of mine they have sold. This is a lie!!! I have not received these monies. I have inquired multiple times to no avail. Their accounting department will not answer and leave a voice mail saying to email them. I have emailed them multiple times!!! I have also contacted two of the directors... All to no avail. Also, I have contacted their "chat" format numerous times and no one has been any help at all. Their accounting department doesn't answer their phone; they require you to send an email and say they will get back with you... They are withholding my royalty checks and saying they have paid them. I have requested in writing from them a copy of my books sold, their royalty, their payment to me and verification they were cashed. I have never received this. They show they have paid me and they have not!!! I am beyond frustrated with them and have contacted several people numerous times to get this resolved. Help!!