8 Jun, 2021 → by ClaimboUser687999
Refund on reservation
1
April 26th, 2021, I paid for a reservation at orbitz.com for 2-night stay, May 4th I couldn't stay two nights, but only one night and I tried to change the reservation to reflect that, and Orbitz made that task exceedingly difficult. The reservation was changed, and I never got my refund for the one night that was promised by the representative. After making many phone calls and hours of waiting on hold and conversations with CSR in two countries all I have been getting is the run around. I was told to send in proof that I only stayed one night and after I did that, I still did not get my refund of 85.00. My Itinerary # [protected] and the case numbers that were assigned in stages over the phone were S85571680 and S86902884.