I paid monthly for this insurance to cover my water and sewer main line. Yesterday I called when I finally get though the lady claims my insurance doesn't cover sending out a plumber to rod out my main line. They came out to rod my neighbors house, that's how I got thier number. When I called to buy the insurance I asked the lady 2 times if it covers the rodding she said yes, my wife even heard the conversation. Well they won't help me at all. I believe this is a scam company.