I have been locked out of my accounts at NFCU since 17 Feb 2012. I live a considerable distance from any service center, 100% disabled veteran, been with NFCU for over 45 years! For the past 2 years NFCU has let me down in different ways and it has been a struggle to do business with NFCU any longer. Being locked out of account and not having use of your funds, is in effect fraud and theft! I have bills to pay using the bill pay section, can not use it now without access. I have six figures on deposit at NFCU, can't access the funds. Service center minions do not know how to solve the problem, on telephone contacts with representatives in Virginia who do not how to fix, and they refer me back to local service center for help. I spent 50 minutes on line to today without any resolution other than "go to service center tomorrow and they well help you". If there is no resolution tomorrow, my only recourse now is to have my attorney file a law suit of fraud and theft. So sad I have done several million dollars in business over the coarse of membership, and now to see the total lack of response in fixing problems in a timely manner.