My mom got this card for purchasing Good Year tires the rebate amount was for $75. She activated the card 03/18/21 and she gave it to me to use and when I went to use it, it was declined. I looked into it and it appears there was a transaction the day she gave it to me 3/26/21 for the entire amount making the card a zero balance. As with everyone there is no way to contact this horrible company that in my opinion is a complete scam. I did file a dispute for the charge via email, but as with the phone they do not answer. It is amazing to me that they can issue a card then like magic someone has the card number and all necessary numbers to use the card to wipe it out. The only thing I am trying to do at this point is to get the amount back that they stole from the card.