A settlement from Equifax in the amount of $79.31 was issued by the Indiana Attorney General in the form of an e-payment from MYPREPAIDCENTER. On 4/13/2021 I requested a plastic card to be mailed at a fee of three dollars and was told the card should arrive within 7-10 business days. Card never arrived. I then contacted customer service [protected] on 5/5/21 and was told card will arrive in 7-10 business days and it could be expedited for $20, I declined that offer. Still no card. I called again on 5/19 and was told card was issued on 5/10 and allow one more week. As of today (5/28/2021) still no card. I personally know of one other experiencing this same issue. I would appreciate this company honoring their commitment.