9 Jun, 2021 → by ClaimboUser292445
I have been charged 3 times for a single yearly subscription
*SOLVED
3
I have purchased a single yearly subscription on Mindvalley and paid by PayPal. Within minutes, they subtracted 603.79 USD three times from my account. I have complained over their chat bot, no one even read it. I have send email, no one replied. I managed to get one times 603.79 USD manually refunded following their online instructions, but the other two do not have the "refund" button on them, so I cannot refund myself. My purchase and cancellation (after I found this) was within the possible cancellation policy with full refund, but it seems that they will just play dead bug. I would like to get refund, which they promise and also apology for this pain (and fact that they are not even checking what their automatic payment system does for more than a week). Thank you for help and/or advice.