19 Sep, 2021 → by ClaimboUser430048
Kitchen closed right after we were sat
1
We came to the Roanoke, VA location on 09/19/21. We were sat at 7:30pm, under the impression that the restaurant closed at 9pm, as referenced online. We sat down, ordered appetizers and drinks, and said we needed a few minutes to decide what else we wanted to order. At 8pm, the waitress informed us that the kitchen was closed. At that point, we were asked to pay and leave with no apology or further explanation. If we had known that the kitchen was closing, we would have ordered our main meal. We were extremely disappointed with our experience and left to find another restaurant at which to eat dinner. Any warning or explanation would have been appreciated, but the server showed a complete lack of knowledge or ability in helping us or making our experience better.