I have been a MagicJack customer for 13 years with a NYC number. I am transitioning out of state and am selling and transferring my old number out to another carrier. The port of the old number out to the new carrier is on the same date as the number expires and MagicJack is price gouging attempting to charge for an entire year subscription in order to make the transfer occur without problems. I asked MagicJack customer service agents to cooperate with the new carrier and/or take steps to escalate the issue to senior which they refused to do. In fact when 3 customer service agents pressed for the agent ID's, I was given fake agent numbers and another agent refused to identify themself. After a 13 year run with MagicJack I was going to get a new number with them for the new state I'm moving to but the fact that they are refusing to cooperate with the new carrier and and engage is what is a unfair trade practices is forcing me to bring a lawsuit against MagicJac and it's agents for unfair trade practices and consumer fraud.