29 Jul, 2021 → by ClaimboUser869962
NO customer service…
1
Can't get help at ANY store in the Spartanburg, SC market. Ignored…consistently. Two recent trips to two stores resulted in no help and thus NO sale. The employees were too busy with conversations and phones to offer help. AND your personnel are incapable of processing a transaction with a Veteran's Discount. I have provided bona fide documentation to your corporate, yet when the key card is scanned it does not show "veteran" in my profile. I was told to contact corporate, and when I did, I was told the discount could be done at the local store. The circular policy of your company is illogical. By the way, the closest Home Depot where we live is across the street from the closest Lowe's…