2 Aug, 2021 → by ClaimboUser232486
Deliery with third party
1
Lowe's with a monologue on the market in some locations. Lowe's expresses through their customer service in-store and their two-plus hours wait on their phone line how much they don't appreciate their customers. The third-party, their deliveries service with a confirmed date that's not met but give you a call two days later saying hay your delivery is delayed but not our problem we have your money. We might deliver on this day, or not confirmation is undeliverable. Lowe's in Sylva, NC and the general corporation have no integrity or respect for their customers. It's regrettable, considering they profited off of Covid look at their sales margins. You can look me up in your database. I'm commenting for thirty days with my opinion of Lowe's on every open media platform that will allow me to speak as an RN in an ER setting and my husband in the military for twenty plus years. I feel like our voice should be heard. I know what customer service is in an high-value setting. Lowe's does care. Why should they?