I have purchased many appliances from Lowes in the past. Always great delivery service. Purchase a washer on August 8, 2021. Asked for delivery between 8AM and Noon. Earliest delivery was Friday August 13. Called us on Thursday night at 7:00 PM telling us delivery was from 3 Pm to 7 Pm Friday. Tried to call back and reschedule. Could not get a Manager. Elected to take a chance on the delivery. Waited until 6 Pm and my wife started calling to cancel because we are senior citizens and go to be early. Found out that it was a third party coming from New Orleans and truck broke down and it would be later than 7:00Pm. We canceled the order. If we knew this is the way Lowes is now handling there deliveries we would not have purchased the washer. We will not purchase any appliances in the future with Lowes until they quit using third party delivery. These people do care. My name is Fulton Charles Hebert, 2908 S Curtis dr, New Iberia, la 70560. I am now a disappointed customer. These are the items I purchased in the past. Refrigerator, 2 freezers, dryer, micro wave, dish washer and countless small items.