I just learned that the unit that was originally placed in the home are different and not compatible. Home warranty will not cover because of this mess. I will not stop until I am heard and my unit is replaced at someone else expense (Ryland or whomever). Somebody please contact me ASAP [protected]. My unit stop working and warranty company came out on Friday, August 20, 2021 when it was brought to my attention my unit were not compatible. I have never had my unit replaced, so when the home was built the units were installed this way. My home warranty company will not replace my unit, although I have been a customer for some time, and has referred me back to Ryland Homes. I have not been able to get in contact with anyone. I feel Ryland should replace my unit, as it is a blessing I have not had any harmful incidents. I am in Dallas, Texas and it is very hot. We have a 10 month old in the home and has had to spend money for a window unit that is not always have the home pleasant.