10 Jun, 2021 → by ClaimboUser835712
Inability to return jeans that are too small (order number [protected]

1

After consulting I ordered a pair of capris in my usual size. When they arrived they were too tight and I can't wear them. The instructions inside the package said to use the enclosed preprinted shipping label, but no label was enclosed. Moreover, I didn't have any idea what address I should use. I tried several times to contact the company by phone but their call volume was so large I couldn't get through. I left messages but received no response. I also sent messages through a message box that I found on the website, but I received no response.
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