17 Aug, 2021 → by ClaimboUser137042
Holiday refund vouchers
1
Booked sunday 25 july 2021, no email receiving info, found a number rung, line closed, so waited till first thing mon 26th, became ill late sunday couldn't go away on mon 26th, spoke to credit card company re payment said to ring last minute, we were told not to contact airline or hotel then got hung up on rudeness, rung airline and hotel they were happy to refund for another time but last minute now need to deal because we rung them cos that's what we were informed and they have done nothing, all they had to do was to ring airline and hotel and we could have had holiday another time, by the time we did it it was too late it was in the hands of last min, why were they so rude to do nothing so when we thought it strange and rung ourselves it was too late We just want vouchers to use another time, our email [protected]@mdipper. Plus.com