I purchases from Nordstrom Rack and received a email stating that the items were shipped via LaserShip. I requested text notification and received it for several day as my item bounced back and forth with several non descripted delays. At 10:39am I checked the website to be told it was delivered to my home at 10:07am. NO PACKAGE. What a surprise. Also NO TEXT. I contacted Nordstrom Rack who stated that LaserShip often states that it has been delivered while it is in route and that I should wait 24 hours to see if they come through with the items. WHAT??? So I will call tomorrow for a refund. The reviews for LaserShip are horrible...beware. LaserShip's customer service is HORRIBLE. Send them an email and wait 48 hours. If you call expect to be placed in limbo with messages stating that you are important.