I ordered the printer on Apr 10th, 2021 for $128.82. I reserved the product on Apr 15th, 2021. The first time I used the printer the ink papers came out where the printed photo was supposed to come out of. On my phone there was a message to change the ink cartridge. The paper tray and paper were installed as the instructions indicated but the printer was not threading the paper through. I had to go online and order another ink cartridge to see if it would work. On Apr 19th I got the new ink cartridge and installed it correctly. I put the paper tray with paper in correctly as well. The printer still would not thread the paper but the ink did not come out this time. I was not able to print any pictures. I am requesting a replacement or refund as this product was defective. My phone number is [protected].