Kiwi.com makes up fake policies to charge more... Long story short they charge for cancellations and modification of flights that Qatar Airways give for free. Same for baggage, they charge which is free. Also, my area was in quarantine so couldn't make the flight on the 11th of Aug. I asked them to change the flight to a later date and they called it voluntary change and made me pay the full ticket price for the change. In the end, Qatar airlines helped me without asking for any fees. Do not download this scam app. Book directly with the airlines.