On February 17th, I made a payment of $500 (in addition to my regular payments of $44.33 per week) in order to pay the bulk of my contract (inception 10-13-2020) off. I intentionally left a small balance on there so that, once my regular payment processed on 2-18, I would know exactly how much I still needed to pay to fulfill my end (should have been $23.39, plus some interest). On [protected], I pulled up my account to verify how much was still owed (and check that both of the previous week's payments had been posted), only to find that they placed my $500 payment into a "suspense account" (which was NOT where it was supposed to be). Immediately called them, and was told that the payment WAS applied in full, and that AFTER that, I still owed an additional $523.39. They then informed me that they would still be debiting my bank for the normal payment that was to come out on [protected]. I IMMEDIATELY contacted my bank and cancelled my debit card (the card Katapult had on file), and ordered a new one...and did NOT give the new card numbers to Katapult. On [protected], since they could no longer debit my account...they pulled the payment from the SUSPENSE ACCOUNT. Yeah, the money they swore had ALREADY been applied to my account. So...I started taking screen shots of my account EVERY WEEK, and from 2-25 through 4-29, they took a payment every single week FROM THAT SAME SUSPENSE ACCOUNT. They depleted the account completely...I wasn't going to give them a single extra dime when it was patently obvious they LIED about having applied that payment (sorry, but you CAN NOT spend the same money TWICE). Now Katapult "claims" I'm behind on payments to the tune of $297.94 (as of today). Ironically, if you count the weeks between 2-23 to today, that's 17 weeks. 17 x $44.33 equals $797.94. More proof that they used that money to make the payments instead of applying the entire amount in one lump sum as requested!! Yet...when I called back in to them yesterday (multiple calls, because they kept conveniently "hanging up" on me when I demanded to speak to a supervisor), they STILL CLAIM THAT THE $500 PAYMENT WAS APPLIED IN FULL WHEN IT WAS MADE...which clearly is a LIE. Katapult, as a company, is a PREDATORY LENDER, and will FORCE customers to pay additional money in any manner they can. They will LIE, STEAL, CHEAT and DEFRAUD!! AVOID THEM LIKE THE PLAGUE, FOLKS!!!