2 Apr, 2021 → by ClaimboUser907455
Can’t actually reach anybody at the listed phone numbers
1
I've been trying to reach anybody at KDOL without success. I try for hours on end every day calling and then having to hang up because "all agents are currently busy with other claimants and the que is full". This system is the worst! I have been trying to reach someone since I lost my job at the beginning of March. I need to speak to someone at the Kansas Department of Labor. I was told to expect an email for next steps for claiming unemployment and should have received that email by 3/24/21. As of today, still no email. Someone needs to get their act together and fix this system. I would rather sit on hold for a couple of hours or be able to leave a call back number when it is my turn to speak to an actual human.