We booked a trip through Travelzoo for a Jetliner Vacations 5 night all inclusive trip to Barbados. When I was searching how to get a COVID test that would guarantee results within the 72 hours of island arrival, I found that Barbados has a 5 day quarantine policy so we essentially have paid $3100 to fly to Barbados, sit in a hotel room for all 5 days of our trip, then return home. No mention of the policy was made on the website or by the travel agent when we booked the trip. Travelzoo is stating they will give us $1200 back for the hotel but will only refund us a portion ($800) of the flight and that will be with an American Airlines VOUCHER. So essentially we are losing $1000 if we cancel which we tried to do within 24 hours of booking the trip. They have offered to book another trip but we are not available to travel on the date offered. I am a nurse working in a hospital during COVID and vacation time is very difficult to come by. We have called Jetline many, many times and when we actually get a hold of someone, we have gotten nowhere with this complaint. Total rip off. So frustrated. We worked hard for this trip and are being ripped off. After googling Jetline, we found these e]issues are common with vacationers trying to get Jetline refunds. We would like to get a total refund on our credit card or if that is not possible, get a voucher for the full $1800 Jetline is claiming is being held by the airline company. Thank you.