23 Jul, 2019 → by ClaimboUser932623
excessive phone calls.
2
I bought my van a couple of years ago. Ever since then this company is nothing by unpleasant to deal with. Our payments were always made on time up until a year ago when my husband lost his job. For the most part they are still on time every other week when i get paid. My husband is fighting disability, and i have explained this to them. I havent asked for a lower payment, or anything else. I fell behind a couple of months ago. My payment is 306.00 a month, i pay 153 bi weekly. Well i was a payment behind. I have continued to make my regular payments and on opposite weeks i get paid have been making 50 dollar payments to get it caught up. Every single day for the past week. I have gotten 10 calls a day, on top of multiple text messages a day. I have asked them to call after 430 when i get off. They cannot do this. I have told them that i got in trouble at work due to my phone constantly going off, they still do not care. They are bullies, and very un professional. I do not recommend anyone buy a vehicle from them or have to deal with cnac. This is ridiculous, and i have made complaints to the company, nothing is done. One worker even had the audacity to tell me i needed to work two or more jobs to make sure they get paid, and i should file for govt assistance. Ummmm i work for the county. So i should work 3 jobs to make sure they get their 100.00 that is still owed to them. Once that is paid i am filing a claim with the bbb. This is not how a company should conduct business.