I am taking testing for ROYAL SLEEP and I cannot complete the portion using the verbal responses. The testing will not allow me to continue and I have to opt out at 96% complete. I would appreciate it if you can you contact the company of the issue on my behalf to let them know I could not complete the task due to an issue on your end. Possibly be able to do that portion of the test again without spending the additional 1/2 hour or more that I already have accomplished.