we as electrical contractor s of 46 years purchased a intruder alarm kit came short of a bell box that was listed as included in kit then supply by wholesaler charged 4 times should have been f.o.c then the one that was finaly supplied was faulty the n incurred 9hours loss of labour @ £38 ph then charged call charges from honeywell sec tec help line £37.24p for being on hold for 1hour and 30 mins when answerd was told department no longer has a tec for that product may be next time I'm asked to wire a honeywall directors house i will say no