19 Jun, 2021 → by ClaimboUser190924
Unacceptable time to deliver and non-existent customer service
1
HaulBikes had no problem taking my money 10 weeks ago (4/9/21) and I still don't have my bike. It was finally picked up 7 weeks after it was ready on 4/16/21. It's now been 2 weeks since it was picked up on 6/4/21 and I've not heard anything regarding delivery. It's been just over 2 months of prime riding season that I have missed due to these delays. I've called and waited on hold for hours and no one ever picked up. I left my number for a call back and have not received any call. I've emailed and received no response.