Ordered a pickup/delivery of a very rare Honda CBX on 4/27/2021, was told 2 weeks maximum to pick up, and paid via CC. Pick-up took over 4 weeks and seller was livid, as he could not use the space in his shop as the bike sat and waited. Once pick-up happened I was told delivery window of 6-24 thru 6-26. Changed vacation plans to accommodate this. Delivery window came and went with ZERO communication from Haul Bikes. Called Haul Bikes the following Monday and got a verbal shoulder shrug. Bike arrived damaged and missing the key to the fuel cap mid-July. Called Haul Bikes repeatedly (they NEVER reached out to me), and after numerous requests to speak to the owner, Jeff Lloyd, I finally spoke to Josh Riewe, who apologized, told me to get a quote for repairs, and than he was refunding me $250 on the $699 fee for the shipment. No refund has ever been issued, no insurance claim money has ever been issued, and Josh Riewe doesn't respond to my numerous e-mails on this fiasco. I've called asking for Josh or Mr. Lloyd, and they are never available.