Over two months has elapsed and still no refund in the amount $11, 081.01. Company does not respond to emails. GotoGate informed me in March that the airline reimbursed the money, now I had to wait for GOTOGATE to process the refund. Gotogate has disabled thge link for checking on the refund. I have emailed requesting an update and there is no response. Numerous emails were sent on the company's sight for inquiries. No response. Turkish Airlines cancelled the flights in January 2021.