6 Sep, 2021 → by ClaimboUser116208
Rude Employees at Donation Center

1

09/06/2021 My wife and I have lived in the Youngstown area since 2007, We have donated thousands of dollars in good used clothing, small appliances, etc. to Goodwill. However, the way I was treated on 08/25/2021 at the Boardman OH donation center, I will not be returning. I arrived at 12:30 with 9 large bags and 3 boxes mostly clothing. I got out of the truck and lowered the tailgate; shopping carts were lined up in front so I started putting bags in the carts. A young man pulled the first cart I filled to the side and began going through the bags. He didn't acknowledge me or offer to help so I thought common courtesy wasn't important. The young man removed a tarp and exercise pad from one of our donated bags and motioned to a man that appeared to be in charge, he mumbled something to the man, the man took the tarp and told the young man to throw the exercise pad in the garbage. After I unloaded the bags and boxes I said to the young man "I'm going to need a receipt" he stared at me for a few seconds and said "not if you are going to ask for one like that" we stared at one another for a few seconds more, I said "am I going to get one?" I walked toward the entrance to receiving where I had gotten receipts before, the other man came rushing toward me with his hand held in a stop motion and said "you can't come in here, stay behind the yellow poles" I said "I need a receipt" the man brought me a pre-signed blank receipt, I turned to leave, the man said sarcastically "your welcome". I left without any farther interaction. Those were my last donations to Goodwill. I understand Goodwill has covid restrictions and rules in place and things are done differently, I did not see any signs nor was anyone wearing masks (myself included).
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