Technical Department Goodyear Dunlop USA I am a British Expat, 70 years old and have lived in Thailand for thirteen years. In July 2016 I purchased a new Ford Everest Titanium top of the range SUV which was fitted with Goodyear tyres. In August 2018 after only 22, 000 kilometers I noticed the front tyres were shredding and ripping about 2 to 4 inches from the outside. I had the front tyres diagonally swapped around with the rear tyres. I also had the Everest checked out for alignment and there was no problem, the vehicle was perfect. The front tyres immediately started to rip and shred exactly the same as the previous two which had been moved to the rear. The tyres were shredded all the way around with deep cuts, rips and holes in them, almost like someone had hacked at them with a hatchet or sharp screwdriver. I would like to point out, only my wife (64) and I drive the Ford Everest, so the vehicle has never been driven, or raced at high speeds and it has never been off road. I went to the Ford dealer at Pattaya in August 2018 and they were not interested, because tyres understandably don't come under Ford's three year warranty. I had many friends check the unbelievable damage to the tyres and we all had the same opinion, the tyres were a danger to human life. I went to three different tyre depots that have the latest technology and they all had the same opinion, "The tyres are extremely faulty and dangerous." Numerous times I phoned Goodyear in Thailand and couldn't get any sense out of them at all. On the 18ththof October 2018 after many frustrating visits to Ford and getting nowhere, worrying about the safety aspect, I hurriedly purchased a set of four Japanese Toyo tyres recommended by a third tyre depot in Pattaya costing me 32, 000 Baht. On the 18thof October 2018 I went back to Ford with my old set of Goodyear tyres and while I was there I noticed Goodyear tyres which were fitted at the front of a Ford Everest which was in for a service and it had exactly the same problem! I pointed this out to Fords service manager and finally got a response. Ford decided to send my Goodyear tyres to the main Ford dealer in Bangkok to see about getting the rubber analysed with Goodyear. After four months of frustration the tyres came back with no response from Goodyear. Because of the previous damage to the Goodyear tyres, I now have a habit of inspecting these replacement tyres every morning. After seven months of use, there is absolutely no sign of any ripping and shredding, therefore proving the vehicle is not the cause of the problem. You should be warned Goodyear are possibly selling life endangering tyres to Ford who are distributing them throughout Thailand and Australia. I have been driving since I was seventeen years old and up to now have owned more than thirty cars, the majority of them new, some with Goodyear tyres. I have obviously driven hundreds of thousands of miles in my lifetime and I have never before seen anything even bordering on a similar problem to my Goodyear tyres. It is very hot in Thailand and it is quite obvious to me and many other witnesses, that there is a serious defect in the rubber compound in my Goodyear tyres. My two previous vehicles both Toyota Fortuners SUVs which I purchased new in Thailand were fitted with Dunlop and Bridgestone tyres, both makes completed more than 60, 000 kilometers with no problems at all. To be on the safe side, to protect the drivers and passengers traveling in Ford Everest's, Goodyear needs to check out the standard of their tyres in Thailand and Australia. I also think it is only fair for me to be awarded adequate compensation for my new tyres which I shouldn't have needed to buy and replace for at least two more years. Also with all of my stress, telephone calls, running about and wasted time this alarming problem has created for me. Completely at a loss, I have the set of four Goodyear tyres back in my possession; with at least two thirds of tread left on them. They are open to any inspection I would like to point out, it is Ford who purchased the tyres from Goodyear, not me, I just happened to buy the vehicle which was fitted with them. I have contacted Goodyear in the UK, because it is quite obvious this problem is not going to be solved here in Thailand. But they referred me back to Goodyear in Thailand with of course no response whatsoever. This is why I am now in my desperation and frustration turning to Goodyear's global head office in the USA. Please can you help me sort this problem out? Attached are photographs of the problem. MY CONTACT NUMBER IS: 0066 [protected] A quick response from Goodyear USA would be gratefully appreciated. Kind regards, Geoffrey Doody