I have been working with my local manager to get my membership corrected since August 2020 and continue to get calls that I am past due even though I am owed money where Gold's continued to debit my account for months on end for memberships that have been cancelled. The manager promised I would get a refund of $300 months ago yet I have not received a refund and get weekly calls about my account. I have 50 emails back and forth with him and the new company hanlding the billing and keep being told they have to contact corporate. The manager has been very nice but here we are almost 9 months later and this is still not resolved. I haven't received my money and being charged late fees and things on my account after the manager told me to revoke the debit so golds could not keep charging me for memberships. This has gone on way too long and and no one can seem to get anyone at "corporate" to fix it.