Order was placed on 9 July. The voucher was redeemed as soon as it arrived, the product did not arrive within the 10 days specified. I requested a cancellation of the order and a refund of my money. The merchant is ECircuits. Go Groupie customer service sent me a response on 5 August attaching a response from Robert at the Merchant saying that he had put a cancellation note and to allow 48 hours for system to update. GoGroupie customer service have not responded to further emails asking where the refund is.