My purchase from Glencara.com has been a complete nightmare. The company is a scam and has no shame in lying to its customers. I ordered a product from them on December 15th. The item was clearly labeled in stock on the website and shipping was estimated to 5 to 8 business days. After several attempts at contacting them when there was no word of shipping they finally contacted hundreds of customers at the same time on January 3 exposing confidential names and email information. The email said my particular item was not in stock, but it was clearly a lie becasue hundreds of customers received the same email. I replied to that email several times stating I wanted a refund becasue the item did not arrive on time. I Never heard back then weeks later they said the item had shipped. After more weeks not hearing back they replied with yet another lie saying the item could not be dleivered becasue the address was wrong. They showed me a random address I have never given so clearly another lie. After stating clearly several times I wanted a refund they kept insisting it was not possible because it had shipped again even though in that same email they asked me to confirm my new address which I never did. At this point, I stated again I wanted a refund and again never heard back. This company is a scam! Not only they exposed sensitive information including mine to hundreds of people in an email balst but now lie about my order. This company is a SCAM STAY AWAT!