My services were abruptly interrupted on August 7. 2021. I immediately paid the bill again just to find out the bill matrix is having a delay in their system since Friday. I have a child with a medical condition that requires him to used medical equipment. Now we are in the dark with no powered and all because Bill Matrix has a lot of incompetent workers!!! If I am not compensated for the company poor judgment, I will be reaching out to my local news for Justice!!!