Hello, I have emailed and called the Gainesville Department of Labor about my unemployment claim for weeks now. I received an approved determination in the mail on 5/6/2021 for 26 weeks and on the check your claim status via their website it still reflects pending a determination. I have emailed at least 6 times per day and called and left messages daily with no communication from the GA DOL. They don't answer the phone nor respond to emails and I have not had a payment in over 5 weeks. I refiled on April 6 due to my benefit year expiring and received an email on 5/5/2021 my claim was processed and approved. How can we get anything resolved when you cant go in person and the phones go straight to "leave a VM". My daughter has an approved claim as of July 2020 that STILL has not been paid. No returned calls or emails. What are the employees who work there doing daily when you never get a response from them! I simply want the payments released. I was employed for 7 years and due to COVID loss my job.