I filed for unemployment over a month ago and I still have not received a determination letter from the DOL. Like everyone else I have called my local office which is in Cartersville several times and left messages but do no get a call back. I also have a problem with ID.ME the service they use to verify your identity. I received an email weeks ago that I needed to verify thru ID.ME but after I set up my account it would not route me to the page to download my documents. I have contacted ID.Me but still no resolution. I did email my documents directly to the DOL because I gave up on ID.ME. I filed my claim at the end of may it is now middle July and still nothing.