Joel jimenez, manager at nw. 9565 flagler st., miami, fl. Has terrible service manners. He pulled his mask down so i could see is anger. Never is aware of products availability. Is not willing to please. Just a figure head, not a problem solver but hands in his pockets. He told me to go and buy at doral, where i live. Womens batroom is filthy. Toilets are not discharged having toilet paper floatin toilet bowls have urine and feces. External entrance door is full of grime and soiled. Totally deplorable. No and soap, no hygience. Looks like a central america truck stop. Pitiful store awful manager. No skills on temperament, organization and service. Laura m. Pruna, attorney at law, incident today, 4/28/21, midday