I have a credit since 2020 and I have tried to book my fight for me and my son . Every time I book they book then give me a call saying it did not go through after taking more money to pay the difference in flight cost even if I book it 5 months in advance using the same initial airline. But in line with flight hun and the airlines it's cheaper. I have had charges to my card and reimbursed. They have had the dates wrong when I confirm with them before booking and after before I hang up. They have had my birthday as March 24 2020 when it's September 19, 1978 and all previous times it was correct and why was it changed? Then my son was not on the last booking attempt but o was again charged additional cost for flight different which they said it would be reimbursed in 7-10 day. But still no flight. I get calls at 11 pm after booking saying I requested a call back but did not. Then they say the booking did not go through because of the airlines. Then when I try to book they say there are no flight but looking on delta and flight hub same time there is. Why call at 11 pm if you can't do anything. Then they said I will get a call back but nothing. Then I call and the customer service person says I'm yelling when I'm on speaker talking because I am driving so it will seem loud I explain but still the continue, I give original booking info and she says I'm missing info and can't do anything then hang up. I have paid $1100 and want to use my credit. I am going to have to take legal action. I have been on hold for 2 hours then on the phone for over 3 hours trying to book paid extra had to clock out of work to take a call on hold to try and book. As we speak I'm on hold now for an hour after she hung up.as you can see all of emails no confirmed booking and why after all these months today July 16 2021 all of a sudden my birthday has changed and why?