30 Apr, 2021 → by ClaimboUser716092
fnb private clients a waste of time

1

Terrible service I was suckered into signing up for an FNB Private Clients account, with the high monthly fees because they apparently do so much for you as a valued "Private Client". Total rubbish. I've called 6 times into the Private Clients call center for my private banker to contact me regarding a Single Facility application. It seems my private banker has either died or left the planet. It's been over two weeks. Every time I call there, the people seem confused. As if I'm asking them to solve Quantum Physics problems. To make matters worse, it seems the only person that can help me is my "dedicated" private banker, who has suddenly gone AWOL like Jason Bourne. They have a team full of private bankers but apparently their protocols are such that no other private banker could possibly assist me with my insanely complex requirements. FNB private clients - for getting scammed privately.
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