Dear Team, I have a buyout of all credit card from my EI bank. All cards blocked, clearance letter issued. But I paid excess amount of AED 10000 to FAB because FAB issued me a wrong liability letter and this is accepted by all the officers in FAB who spoke to me.I don't have any account with FAB. Still they are not transferring this excess amount to me since 10 days I am following with customer service and complaint officer Mr. Shadi Mabrook, Mr. Qazi Nadeem, Mr. Mohammad and Mr. Tareq ( Buheira corniche branch CS ).