I bought a new iPhone through fido live chat Chat Start Time: 05/27/2021 04:31:18 PM Chat End Time: 05/27/2021 06:16:27 PM with Monica from the Fido sales team in Montreal. Then I was transferred to the care team with Rudraksh. 05:07:09 PM [Rudraksh] The iphone 12 pro 256gb gold comes with $0 down payment as you're targeted for that and the monthly will be $56/mo for 2 year Fido payment program. 05:35:34 PM [Xiaohua Xian] Can you wave the 45 setup fee? 05:38:29 PM [Rudraksh] I can make an exception for you, once you will get the bill you can contact us and then we will waive it. Is that fine with you? However I got the bill as following: DOWN PAYMENT May 28, 2021 120.00 FINANCED: MONTHLY DEVICE PAYMENT May 28, 2021 $61.00 It is totally different from what I was told.