2 Aug, 2021 → by ClaimboUser243186
Not receiving products in time outlined in policy, not able to return products, wanting a refund however they will not provide it

1

Since May I have spent over 20 hours on 6 orders. Each time the money is withdrawn from credit card however unless I request the item to be sent they are not. Now I have received one order too late, I have tried to return one of the items, it is outside the return date, I have waited for courier to collect which has not occurred, I have waited for return labels to be sent. I am regularly told by the agents they will go to "back of house" to get the problems resolved however this does not resolve the issues. My credit card is being charged interest and the time I am wasting I am now seeking compensation. order numbers include: [protected], [protected], [protected], [protected], [protected], [protected] Desired outcomes; I want my order sent that has been paid for - [protected], I want my credit card reimbursed for itemsOasis Twist Sports Bra - S Name: Oasis Twist Sports Bra - S Color: Red Smokey Marble Price: $23.05 Oasis High-Waisted Twist 7/8 - S Name: Oasis High-Waisted Twist 7/8 - S Color: Red Smokey Marble Price: $26.90 (not a store credit as I do not want to use Fabletics again) - and not have to return these items due to the ongoing delay in trying to return them and the requirement that I had to stay home all day waiting for a courier that did not arrive. Then I want my account cancelled
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Fabletics you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.