28 Jul, 2021 → by ClaimboUser335385
Reservations cancelled by motel with no notice
1
I had made reservations to stay at Motel 6 in Redding, CA on July 17, 2021 through Expedia.com. After a full day of driving with family we got to the Motel at 10:30 pm and when I went to check in I was told that the rooms were cancelled at 4:00 pm because they over booked. The front desk person apologized and didn't know why no one from Motel 6 called us to let us know, nor did we hear anything from Expedia. All other motels in the area were sold out, however when we were lucky enough to find one, they charged us double the normal rate for the last two rooms they had. It was a bad experience that cost us and extra $250.