I hav3 been unable to access my farm account for 6 weeks. Many many tickets it's completely unreadable responses when they even bother to respond. Several emails sent and repeated responses. I have been asked four times to make a new account, send that ID Number, along with the lost ID number and I will be reinstated. This has still not happened. I have lost valuable build time, rewards and prizes due to YOUR total INCOMPETENCE in this matter and this is a FINAL FIX IT OR CLOSE IT request. I am no longer prepared to put up with your grossly disrespectful attitude towards people who pay and still like to play this game. The clock is on, you have 48 hours to resolve and massively recompense ( top general and gold Europe sub city) amongst resources and millions of speed ups to get my account upto date Lost ID: [protected] GUS New ID:[protected].