23 Aug, 2021 → by ClaimboUser323153
Emirates Driving School

4

Emirates Driving School is the worst school in United Arab Emirates. Before i attract of their marketing and took admission in this driving school. First they will be very nice with you. Once you paid then they will treat you worst, and you will feel actually you are in hell. In Edi each stage, you have to suffer. First of all they will not tell you about waiting period once you took the admission they will tell you that you have more than one month waiting period. They are not giving me classes i requested them many times please give me classes i have some problem in my family and after this i have to travel to my country, but they did not have ethics. EDI everything is money, they believe in only money. Every time they are planning to grab money and making you very late. My 3 months Learning permit almost going to finish but still i am suffering and begging for classes. I purchased lumpsum package from Edi. In the starting of the contract they said you have to pay in 3 installments. My first installment were less than 2k but i pay 2k. On the second installments i have to pay 4400AED(both one and 2nd installment) but i paid total 5k. Every time i am paying more than which we decided actually. Last Installment i have to pay when i complete the edi parking assessment. But i am still in edi parking i didnot completed parking yet. Before they were said you have to wait 3 days then you will get the class, i waited for 14 days after fourteen days when i called them they said you have to pay last installment first then we will schedule your parking classes. According to them EDI this new policy came on 12 August, so you have to follow this policy. I tried to teach them many times that i contracted with you in June, if this policy came before my contract then i have to follow this policy. Basically this is not a policy they just want to play with their customers. I dont have issue to pay but once i pay they will treat me badly and they will put me on waiting period. So in this case i cant do any thing. I also contact on help line many times, Mr Ehtasham is saying i cant do any thing its not in my hand then they transfer my call to scheduling department with Mr Iqbal who is very unprofessional, first they said okay your issue is resolved now but after they start doing the same thing that you have to pay now. And Mr iqbal is saying its not in my hand you have to call Mr Sami (Sales coordinator). The main thing is that every person is saying i cant do any thing and refer me to a new face, but they are not sharing the contact details even not email address. So every time you have to spend 15 mins to tell complete story to new customer services representative. Now i am trying to contact with Mr Sami is not attending the call from the last 2 days. Then i again go back to Mr Ehstasham and he said sir i cant do anything you have to visit center. Even i visit center but i could not meet with Mr Sami. Now they will reply me, we are sorry for inconvenience please write an email to [protected]@edi-uae.com . Believe me this is just a drama even i already sent them many emails and they didnot reply me and didnot resolve my issue. Basically they are just playing with clients, Emirates driving is the worst services company i never ever seen that kind of bad company. I will recommend to new students please go with Drive Dubai, Belhasa, Al Ahli or any other but dont go for emirates driving school. If you have spare time and spare money to waste then go to EDI.
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