Having problems at your Hudson Florida office with Mark Rediger I sent 2 email and he is not answering have to call to get information. First I see 26, 000 in my account. He did not inform me that redemption was coming up. I was took that the offices are notified well in advance. Also I put an order in to Sell Lord About on 8/9/2021 it was not done. I called today and he told me it was in transit to the new company I am dealing with He said he told me this on Monday No information was given to me What is going on there Harley Seibel [protected] Please let me know when this is taken care of