Dear Sir/Madam, I wish to complain about the du home internet wifi cancellation team, because of 3 days 11-07-2021 to 13-07-2021 i am calling many times daily 10 to 15 times but they are not pick up my phone call & one phone call duration is around 1 hour. I called them today from 2pm to 6pm but they did not take my phone call. I need to cancel my WiFi router. I called customer care, as per their instructions I paid AED 388 for cancellation fee and extra one month fee. After that I was told to call customer care and if I called several times for that they would not pick up the phone. Please cancel my home WiFi router plan & please help me. I look forward to your valuable reply. Du Account No. 1.[protected] My Contact No. [protected]