24 Aug, 2021 → by ClaimboUser20360
Unauthorized charges for cleaning

1

Dollar is charging me a $400 cleaning charge stating that I smoked in the vehicle and I do not smoke, nor does my 9 year old son. The car smelled like smoke when I got it. I should have complained and got a new vehicle. When I checked the vehicle in, they said everything was fine and they would e-mail the receipt. No mention of any issue, but then got the vehicle damage charge on the receipt. Now I am trying to dispute it and getting the run around from customer service saying that the location noted it and they can't do anything about it, but I can't get a phone number to talk to anyone at the Tampa airport to talk with someone there.
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Dollar Rent A Car you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.