I spoke to a Dish representative back In June 2021 about extending our contract that was set to expire end of July 2021, the monthly amount I agreed to pay was less than $76.95 taxes included . Today Dish charged my credit card $105.50 . I Called [protected] spoke with rep Johony @ 1:41 pm 8/19/2021. Johony insisted I agreed to the pay $105.50 every month for 2 years and discounts were included in that price. The only amount I agreed to pay was less than $76.95 month tax included . I asked Johony if Dish TV had a store with human face to face representation, he said no and all agreements are done over the phone, I find this alarming. Yes Dish TV never sent us our $300 gift card 2 years ago, now our new 2 year " dedicated good credit rating preferred customer contract " is not real . We will be paying $89.13 for minimal Dish coverage. Where is the loyal customer service this large corporation promotes daily on TV / mailing addresses / bill boards ?