1 Jan, 2018 → by ClaimboUser154070
No good company yells at a customer like that
1
I recently purchased a small corner display from Displays2go. Because I was ordering it for a residence, the shipping was ridiculous. The case I bought was $140 but the shipping itself would've been $250! I had to have it shipped to a local business, which was no problem. I picked up the *2* medium-sized boxes (I am still unsure why that was such a hassle to ship) only to find *lo-and-behold* the instructions had not been sent. I looked online and contacted the company, which took 4 hours to contact me back. Three days later, I still have yet to see the instructions. When I contacted the company back to complain, the man I spoke to rose his voice at me for requesting a new manuel. I personally believe a business should NEVER raise their voice to ANY customer and should be committed to the customer's happiness and needs. When I saw how professional the site was, I assumed they would be easy to work with and very professional. I have found just the opposite. All in all Displays2go has been very unprofessional and I will certainly never be ordering from them again. I would NOT recommend this company. No good company yells at a customer like that. Unbelievable.